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When connecting GHome Smart door locks via the gateway, it is important to keep in mind the following warm reminders: 1. Ensure that the App version is up to date. 2. Your smartphone and the gateway should be connected to the same Wi-Fi network during the pairing process. 3. The gateway must be within the signal range of the router. Before purchasing, please note: 1. Only 2.4 GHz Wi-Fi is supported (not compatible with 5G Wi-Fi). 2. Supports Tuya Devices that work with Tuya Smart App, Smart Life App, or Our APP. 3. GHome Smart door locks cannot be voice controlled through the gateway. If you encounter issues with the smart gateway connection, consider the following: - Keep the distance between the lock and gateway within 10 feet. - The wifi gateway only supports 2.4 GHz Wi-Fi (not 5G). - The Bluetooth gateway can be voice controlled, but the connected devices must support voice control. Please note that you cannot control GHome Smart door locks via Google or Alexa. - After connecting to the Bluetooth gateway, you can remotely control GHome Smart door locks through the app. - The Bluetooth gateway is compatible with a variety of Tuya smart home devices, including smart locks, light sources, water valves, sensors, sockets, switches, etc. - Ensure a stable connection by keeping the gateway within 33 ft of the door lock and connecting your smartphone and the gateway to the same Wi-Fi network during setup. - Each gateway can be paired with multiple door locks under the same account. For a seamless and reliable experience, the gateway offers voice and app remote control capabilities, with compatibility for Alexa and Google Assistants. It features strong signal stability, wide coverage, and low power consumption. Easy set-up instructions and 12 months of worry-free service are provided for a hassle-free experience. In case of any issues, feel free to reach out to us via phone or email.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
manufacturer | GHome Smart | ||||
item_weight | 1.13 ounces | ||||
product_dimensions | 1.96 x 1.96 x 0.43 inches | ||||
item_model_number | G2 | ||||
color | White | ||||
item_package_quantity | 1 | ||||
included_components | Smart Gateway x 1 Instruction manual x 1 Power cable x 1 | ||||
batteries_required | No | ||||
customer_reviews |
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best_sellers_rank | #204,668 in Tools & Home Improvement (See Top 100 in Tools & Home Improvement) #104 in Home Automation Hubs & Controllers | ||||
date_first_available | November 3, 2023 |
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