GHome Smart Tuya Bluetooth Gateway-G2 for Tuya BLE Devices

Smart Gateway Connection Troubleshooting Guide

If you're experiencing issues with the smart gateway connection, follow these tips for a seamless experience. To ensure a strong connection, keep the lock within a 10-foot range of the gateway. The wifi gateway specifically requires a 2.4 GHz Wi-Fi network (5G WiFi not supported).

Can the Bluetooth gateway be controlled by voice commands? Why am I unable to control my door lock through Google or Alexa? The Bluetooth gateway is indeed voice-controlled, but for it to work, your connected smart devices must also support voice control features like smart plugs and switches. Keep in mind that GHome Smart door locks that are compatible with Google or Alexa do not support voice control.

Does the Bluetooth gateway allow for remote unlocking? Absolutely! Once connected to the Bluetooth gateway, you can effortlessly unlock your GHome Smart door locks remotely using the app. Whether you're at the office or out and about, you can easily access your home with just a few taps on your phone.

GHome Smart's Belief in Sustainability

At GHome Smart, we have a strong belief in integrating sustainability into our everyday lives. From implementing energy-efficient practices to producing low-carbon products, we are dedicated to reducing our environmental footprint. Our goal is to make sustainability accessible to everyone by offering affordable solutions that help conserve energy and decrease carbon emissions.

Introducing GHome Smart Home Gadgets

Discover the K02APRO Smart Door Knob from GHome Smart, featuring 4-in-1 unlocking methods including fingerprint recognition, password entry, app control, and a mechanical backup key.

Learn More About the GHome Smart Gateway

Compatible with Tuya Smart and Smart Life App supported devices, the GHome Smart Gateway ensures seamless integration with your smart door locks and other gadgets. Remote control capabilities allow you to manage your smart lock settings from anywhere. Additionally, the stable and reliable Bluetooth connection ensures consistent performance with strong signal coverage and minimal interference.

Take Control with Voice Commands

Effortlessly control your GHome Smart devices with voice commands using Alexa and Google Home (devices not included). Please note that specific GHome Smart door lock models do not have built-in voice control features and will not work with Alexa or Google Home via the gateway.

Remember, if your product lacks voice control compatibility, it won't be compatible with Alexa and Google Home through our gateway.

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